As we all know, I’m a big fan of pretty much everything Apple makes. I have a lot of faith in the company’s ability to bring us top notch products. But the last couple weeks have been a barrage of snide, sarcastic, and sometimes really funny remarks about the iPhone 4’s glaring antenna problems.
After Consumer Reports said in their official blog that they “could not recommend the iPhone 4” because of the antenna problems, an avalanche of posts decrying the new iPhone came down.
The iPhone was even the butt of David Letterman’s “Top 10” a couple nights ago.
What strikes me as so interesting about all of it is that the problem with the new iPhone is significant. It’s crazy to think a company like Apple wouldn’t have caught such an obvious hardware problem during testing. But as far as things go, it’s still considered the best Smartphone available. Don’t believe me? Sign up for Consumer Report’s paid service and you’ll see that the iPhone is ranked, head and shoulders, above all the other Smartphone’s available.
The competing phones on the market are plagued with a variety of very significant issues as well, ranging from the scarcity of applications to laughable battery life. And often many problems are bundled together in the same phones. These are largely irreconcilable problems. You just have to live with it. The iPhone can be fixed with a $30 case or an $0.08 strip of duct tape.
Of course, no one knows any of this. All they know is that the most pretentious phone in the market finally has a glaring and truly accidental blemish. And for that, let the roasting begin!
It got me thinking, this is largely because of the attitude Apple as a company carries around. For how long did Apple run ads poking fun at Windows Vista? Well, the reality is that as soon as you start criticizing someone, you have to be sure that you yourself are squeaky clean or else you’re inevitably going to get a taste of your own medicine.
Of course, ironically, Apple probably wouldn’t be enjoying its place of prominence without the arrogance. But was it worth it, Apple? Really, the embarrassment? Was it worth it?
Yeah, probably. And I’m definitely still getting the iPhone 4.

